The customer service counter is now open for walk-in traffic from 8:00 a.m. to 4:00 p.m. weekdays.

When visiting us in-person, we respectfully request that you wear a mask and maintain social distancing with a maximum of 3 persons in the lobby at any time.

We're available 24/7 to restore electric and water services or respond to your emergency utility service needs.
We encourage customers to conduct business via telephone, email, on-line, or drop-box payment. ALL TRANSACTION FEES ARE TEMPORARILY WAIVED.

All other inquires, please call 616-772-6212 or email at
Thank you for your cooperation.



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  • When should I expect to receive my bill?


    All billing statements are calculated and printed on the first of each month.  You should receive your bill in the mail a few days after it it processed.  Payment due dates are on the 20th of each month.  If the 20th falls on a weekend or holiday, the payment due date will be on the next business day.


  • Where does the Zeeland Board of Public Works provide utility service?


    Electric:  The Zeeland Board of Public Works may legally serve in the City of Zeeland and is franchised to serve in Zeeland and Holland Township.


    Water: The Zeeland Board of Public Works serves in the City of Zeeland and in an area of Zeeland Township in accordance with a 425 Agreement between Zeeland and Zeeland Township


  • How do the Zeeland Board of Public Works rates compare?


    Electric:  The Board of Public Works Electric rates are among the lowest in Michigan.   Effective July 2016 ZBPW residential rates for 1000kwh of use was on the order of 35% less than those of Consumers Energy.


    Water: The Board of Public Works Water rates are very comparable with other local water systems.


  • How are Zeeland electric rates established?


    Unlike investor-owned utilities, our rates are not set or regulated by the Michigan Public Service Commission. They are established by our governing body, our Board of Commissioners. The BPL Board of Commissioners is made up of five Zeeland residents, each appointed for a four-year term on the board by the Mayor and confirmed by City Council.


    Meetings of the Board of Commissioners are open to the public and are held every  month, usually on the third Tuesday. The meetings are held at 3:30 p.m. at the Board of Public Works Offices, located at 350 East Washington Ave, Zeeland, MI, 49464.



  • How many customers does the Zeeland Board of Public Works serve?


    For the Fiscal Year ending June 30, 2015 ZBPW customer statistics are as follows:


    ELECTRIC Customers (FY2015 Data):

    Residential                                                       5,432

    Commercial/Industrial                                    793

    TOTAL                                                              6,225


    ELECTRIC Customer Location (FY2015 Data):

    Within City of Zeeland                                     44.8%

    Outside City of Zeeland                                    55.2%


    WATER Customers (FY2015 Data):

    Residential                                  2,294

    Commercial/Industrial                471

    TOTAL                                           2,765


    WATER Customer Location (FY2015 Data):

    Within City of Zeeland              72.8%

    Outside City of Zeeland              27.2%