For the good of public health, the BPW customer service counter will be closed to walk-in traffic until Monday, April 13, 2020. We're still available 24/7 to restore
electric and water services or respond to your emergency utility service needs. We encourage customers to conduct business via telephone, email, on-line, or drop-box payment.
All other inquires, please call 616-772-6212 or email at
Thank you for your cooperation.



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ACH Payment Form

Monthly balances are automatically deducted from a checking or savings account. Accounts must be paid in full to begin this program.  Customers will receive a bill each month marked “AUTOMATIC PAYMENT – DO NOT PAY”. Click on the link below to print an enrollment form.  Please return completed form, along with a voided check or deposit slip to the BPW office.

Automatic Budget Payments