The customer service counter is now open for walk-in traffic from 8:00 a.m. to 4:00 p.m. weekdays.

When visiting us in-person, we respectfully request that you wear a mask and maintain social distancing with a maximum of 3 persons in the lobby at any time.

We're available 24/7 to restore electric and water services or respond to your emergency utility service needs.
We encourage customers to conduct business via telephone, email, on-line, or drop-box payment. ALL TRANSACTION FEES ARE TEMPORARILY WAIVED.

All other inquires, please call 616-772-6212 or email at
Thank you for your cooperation.



68° F

02:13 PM

To Start, Stop or Transfer Service

To start, stop or transfer service, please call Customer Service at 616-772-6212 or stop in our office at 350 East Washington Ave., Zeeland, MI.   In some cases a service deposit may be requested to start service.    Please review our Rules and Regulations and/or contact our office for more information.


Rules and Regs for Water Service FINAL FY2018

Rules and Regulations for Electric Service FINAL FY2018