Pay Your Bill MyMeter Follow Us on Social:
Pay Your Bill MyMeter Follow Us on Social:
(616) 772-6212
Regular Hours
M-F: 8am-4pm
Office Hours
(616) 772-2001
After Hours Emergency
Customer Survey
Community Survey
Together, we thrive! Take our customer survey now through March 29
Core Values
Text ZBPW to 616-207-0575
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Hola, ¿cómo está?
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Load Shedding
Load Shedding
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How Can We Help?

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Start/Stop Service

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Vision, Mission, & Core Values

Vision: We will be a key contributor to the community’s quality of life and long-term success 

Mission: We will deliver customer-focused, superior electric and water utility services that are reliable, safe, responsible, and cost competitive

Core Values: 


Family-Oriented Workplace Culture


Continuous Improvement

Service and Stewardship


Participate digitally in the anonymous Thriving Together Community SurveyTake Survey Now