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(616) 772-6212
Regular Hours
M-F: 8am-4pm
Office Hours
(616) 772-2001
After Hours Emergency
REPORT A PROBLEM
watermain flushing
Watermain Flushing
We will be valve turning in May/June for select customers. This may cause some irregularities to occur in your home water.
Core Values
Text ZBPW
Text ZBPW to 616-207-0575
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Hola, ¿cómo está?
Hola, ¿cómo está?
Estamos encantados a hablar contigo en español por teléfono y apoyarte con cualquier pregunta que tengas. ¡Estamos listos para ayudarte!
Load Shedding
Load Shedding
Prepare and get real time updates on load shedding in your neighborhood.
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Payment Assistance is Available!

We want our customers to know that we will do everything we can to prevent shut-offs, including working with customers to develop a payment schedule.

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Our Mission

Delivering customer-focused, superior electric and water utility services that are reliable, safe, responsible, and cost competitive. #feelthezeel

How Can We Help?

Pay Options

Start/Stop Service

Report a Problem

Less Downtime for Zeeland

The ZBPW takes power outages very seriously. If you experience an outage, be sure to report a problem if you don’t see if on our outage map.

Vision, Mission, & Core Values

Vision: We will be a key contributor to the community’s quality of life and long-term success 

Mission: We will deliver customer-focused, superior electric and water utility services that are reliable, safe, responsible, and cost competitive

Core Values: 

Safety

Family-Oriented Workplace Culture

Integrity

Continuous Improvement

Service and Stewardship

 

Our Customer Service Office will be closed Monday, May. 27 in observance of Memorial Day.
If you have a utility emergency, call 616.772.2001