The customer service counter is now open for walk-in traffic from 8:00 a.m. to 4:00 p.m. weekdays.

When visiting us in-person, we respectfully request that you wear a mask and maintain social distancing with a maximum of 3 persons in the lobby at any time.

We're available 24/7 to restore electric and water services or respond to your emergency utility service needs.
We encourage customers to conduct business via telephone, email, on-line, or drop-box payment. ALL TRANSACTION FEES ARE TEMPORARILY WAIVED.

All other inquires, please call 616-772-6212 or email at
Thank you for your cooperation.



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Water Quality Report

We appreciate your careful review of the 2016 and 2017 Water Quality Reports. It is our pleasure to provide complete information about the water we deliver to our customers. We are particularly proud of how the quality compares with the stringent standards established by the U.S. Environmental Protection Agency and the Michigan Department of Environmental Quality. If you would like to discuss any part of it, please call Lloyd Van Slooten at 616-772-6212.

In order to ensure tap water is safe to drink, the EPA prescribes regulations which limit the amount of certain contaminants in water provided by public water systems. Food and Drug Administration regulations establish limits for contaminants in bottled water, which must provide the same protection for public health.

Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that water poses a health risk. More information about contaminants and potential health effects can be obtained by calling the EPA Safe Drinking Water Hotline at 800-426-4791.

Download 2016 Water Quality Report

Download 2017 Water Quality Report

Download 2018 Water Quality Report

Download 2019 Water Quality Report