Payment Center
We have a variety of ways you can pay your bill, so choose whatever works for you!
If you ever have questions or concerns about your bill, please contact our customer service team at 616-772-6212.
Pay Online
Payments can be made in your myBPW account 24/7.
How to Create an Account:
- Step 1: Visit our online payment portal here or by clicking “Pay Your Bill” from the top of our website.
- Step 2: With your utility account number handy, click on “Register Now” and fill out the required information. Hint: Your account number can be found on your printed bill.
- Step 3: In order to locate your bill online, you will need to enter your Account Number and Last Name into the fields below. After entering BOTH the account number and your last name, click the “Search Invoices” button. Note: Your account number can be found in the upper right-hand corner of your printed bill. Search Tip: When entering your Account Number, you MUST include all digits including the dash (ex.: 12345678-12).
- Step 4: Select one check box as shown below and click the “Add selected invoices to your cart” button. Then click “Register Customer.”
- Step 5: Follow the prompts to set up your username and password. You can choose to opt-in for paperless billing by checking the box. Click on “Complete Registration” and you are done!
Paperless Billing
How to enroll in paperless billing:
- Step 1: Click “Pay Your Bill” from ZBPW’s navigation
- Step 2: Log in to your ZBPW Payment Portal account
- Step 3: Choose “Paperless” under “Services” from the dashboard
Pay by Mail
or In-Person
350 E. Washington Ave., Zeeland MI 49464
Lobby Hours
8 am – 4 pm
Dropbox available 24/7 right outside our main door
We do not recommend mailing cash but checks and money orders are gladly accepted! You can mail checks to our office, stop in during our lobby hours, or use our secure dropbox located right outside our main doors.