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(616) 772-6212

After-Hours Emergency

(616) 772-2001

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We have a variety of ways you can pay your bill, so choose whatever works for you!

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Payment Assistance

If you’re struggling to pay your utility bill, please reach out to us. Our Customer Relationship Specialists can discuss options like a payment extension to help you stay on track.

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Learn more about the BPW

Phone (Mon-Fri 7:30am-5pm)

(616) 772-6212

After-Hours Emergency

(616) 772-2001

Report an Outage

Office Hours

Mon-Fri 8am-4pm

Customer Service Address

350 E Washington Ave
Zeeland, MI 49464

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Closed for Labor Day

Our customer service office will be closed on Monday, September 7th, for Labor Day. If you have an emergency, call our emergency line at (616) 772-2001.