Payment Center

Sign Up: Customers who have a zero balance and have been a customer at the same residence for at least 12 months can sign up between October and December 20 each year.

Determining Payment Amount: Budget payments are equal to 110% of the average monthly bill from the past 12 months (note you must have been a customer at the same residence for the past 12 months).

Payments: Budget payments are required each month by the due date and will start with the December Statement. Failure to pay the budget amount each month will result in removal from the Budget Plan. Returned payments will be charged a $30.00 returned check fee and may result in removal from the Budget Plan.

Reconciliation: November is reconciliation month requiring all outstanding balances to be paid in full prior to continuing the program. Credits will be carried forward and the new balance due will appear on the December billing statement.

• Budget sign-up months are October (call only), November, and December.
• A zero balance in November is required before establishing a Budget account.

• We determine the average amount charged for each utility over the past twelve months.
• This average is then multiplied by 110% to establish the budget amount.

• In November of each year accounts will be reconciled. The total balance owing on the account will be due. Credits will be carried forward and the new balance due will appear on the December billing statement.

• Budget payments are required each month by the due date. Failure to pay the budget amount each month will result in removal from the Budget Plan.
• Returned payments will be charged a $30.00 returned check fee and may result
in removal from the Budget Plan.