Payment Center
We have a variety of ways you can pay your bill, so choose whatever works for you!
If you ever have questions or concerns about your bill, please contact our customer service team at (616) 772-6212.
Pay Online with myBPW
Customers can use their myBPW account to view their usage, make payments, and request/transfer service.
How to Create an Account:
- Step 1a: Head to my.zeelandbpw.com
- Step 1b: If you previously had an Invoice Cloud account, login using your existing credentials. If you’ve never had an online account with us, continue to step 2.
- Step 2: With your most recent utility bill handy, click on “Sign Up.” Hint: You’ll need to find your new account number and last bill amount with your latest statement.
- Step 3: Fill in the required information including your account number (be sure to include all digits including the dash, e.g. 12345678)
- Step 4: Follow the prompts to set up your username and password. You can choose to opt-in for paperless billing by checking the box. Click on “Complete Registration” and you are done!
Forgot your login? Click on “Forgot password” and enter your email. You’ll receive instructions to reset your password.
Pay by Mail
or In-Person
We do not recommend mailing cash but checks and money orders are gladly accepted! You can mail checks to our office, stop in during our lobby hours, or use our secure dropbox.
Mailing Address
350 E. Washington Ave., Zeeland, MI 49464
Lobby Hours
8 am – 4 pm
Temporary Customer Service Office
14 Church St. Zeeland, MI 49464
Dropbox temporarily relocated behind City Hall during renovations
Pay by Phone
Call (877) 886-1966 and follow the prompts. Be sure to have your account number handy.